Hospital Policies

Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment.Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, CareCredit, American Express, Apple Pay, Google Pay, Cash and personal checks.

Patient Arrival Policies

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash.

If you are having difficulty controlling your pet or need assistance of any kind, please let our receptionists or veterinary assistants know.

Prescriptions

Did you know that not all online stores are created equal?  Medications, foods, and additional products sold through other online sites may be: 
-Counterfeit 
-Expired 
-Have not been labeled, stored, or shipped correctly.

This can lead to consequences for your pet, such as: 
-Toxic products that may result in illness or even death. 
-Medications that are ineffective in treatment 
-Catching preventable diseases 

Your pet’s safety is our number one priority! We no longer directly authorize prescription requests from online pharmacies other than our own. If you prefer to use these services, we can provide you with a written prescription to process. 

Schultz Veterinary Clinic guarantees that the items you purchase through our online pharmacy are safe and effective for your pet. We are proud to provide manufacturer-backed products, a fully licensed and accredited online pharmacy, exceptional customer service, and the quality care you and your pet deserve!